Shipping policy

Delivery of goods and shipping costs.

All products ordered by the Customer and confirmed by Calicantus S.r.l., will be shipped by Express Courier (domestic and international) to the address indicated by the Customer for delivery. A contribution to the costs may be required for shipping, which will be highlighted during the purchase procedure and on the ‘VS order confirmation’ form, depending on the country of destination of the order. Products will be shipped only after the payment of the order amount has been duly registered and confirmed to Calicantus S.r.l. Products shipped within Italy are approximately delivered within 4-5 working days from shipment; products shipped within the European Union are delivered within 6-7 working days from shipment. Shipments outside the EU take on average 8-9 working days from dispatch. Shipments are made from Monday to Friday.

 

Import Taxes and Customs Duties.

If the product is sold and delivered in Italy or within the European Union the products sold are not subject to any import taxes or customs duties.

For Switzerland, USA and UK duties are borne by Fratelli Rossetti, any local taxes USA remain the responsibility of the customer.

Except in the cases mentioned above, in the case of deliveries to countries outside the European Union, products may be subject to import taxes and/or customs duties depending on the type of product and the country of destination. It is not possible to predict in any way whether and what costs would be incurred for customs clearance of the goods. For more information, please contact the customs office in your country. In all cases, any costs related to import taxes and/or customs duties will be borne by the customer.